JumpStart Features
Field
Based Operations
JumpStart Wireless provides many avenues to allow the service technician to manage
the entire job process from the field. Use of portable printers, barcode scanners
and signature capture pads enables mobile workers to provide total service at
the point of delivery. No more mistakes made in the field or illegible writing
to decipher back at the office. All of the transaction is captured at point of
delivery to give timely service and ensure customer satisfaction. It changes
how organizations do business in the field by eliminating paperwork and enabling
them to process keypad-entered data to create invoices, accept payments and print
receipts.
Printing
A “sled” attached to the handheld device allows the field staff
to print invoices or bill of materials
Bar Code Scanning
An attachment to the handheld or phone allows the field worker to scan bar
codes for part numbers, employee badges, and other identification purposes.
Signature Screen
A signature pad connected to the handheld enables the mobile worker to capture
proof of customer approval or agreement in the field
Flexible Forms
JumpStart Wireless is a wireless data solutions provider with a compelling
solution for
the communication
and coordination problems that today’s companies face with their mobile
and widely dispersed work forces.
BusinessSuite allows a wide range of highly
tailored wireless applications – payroll,
work orders, project estimates, delivery orders, inspector checklists, etc. – to
be automatically generated based on descriptions of customer forms.
Device Independence
Specialized programming is not required for each application or each device;
there is no requirement for specific devices or carriers. New wireless applications
and application features can be released at any time without device reprogramming.
Device independence permits use of low-cost, mass-produced devices, rather
than expensive proprietary handhelds.
Customization Without Programming
BusinessSuite uses a proprietary artificial intelligence technology to automatically
generate sophisticated wireless applications from descriptions
of the customer’s existing paper and digital business forms and processes.
Real-time Capabilities
BusinessSuite transforms wireless phones and devices into powerful enterprise connected computing devices. This provides mobile workers with always-on, real time access to critical tasks and scheduling information/response ensuring quality customer service. You can dispatch more efficiently with real-time reports, allowing you to quickly see the location of workers and status of jobs. Real-time capture of time, expense and work order details speeds the billing process, resulting in improved cash flow. Real time capture of data allows management to know what is being accomplished at a moment's notice.
Location Tracking
Integrating location tracking with work orders and payroll delivers the
best of wireless technology to every size company. No longer do companies
need to spend needless time searching for the location of their mobile staff.
At a glance, management is able to make quick decisions to deploy staff
to the appropriate places to ensure customer satisfaction, staff efficiency
and optimal allocation of resources.
Sophisticated Reporting Features
The BusinessSuite Management Console is the central “dashboard” for
the central office to manage operations in the field. Management is able to determine
what is currently taking place in the field, along with providing a means of
tracking production over the long term. The Management Console can be run from
any web browser on any computer, even from multiple locations simultaneously.
BusinessSuite’s sophisticated reporting tools track worker productivity, hours worked per job, time spent traveling, and status of job as well as parts and expenses associated with each job. It allows managers and supervisors to track employees in the field, send updated information such as work orders to mobile employees, update the software on the users’ handhelds, and administer central functions such as security. It also provides a rich selection of production reports and tracking.
Data Synchronization
BusinessSuite automatically synchronizes data between handheld devices
and enterprise servers. BusinessSuite monitors and synchronizes in the background
to ensure that data is not lost or corrupted. Management is able to monitor
what is happening in the field instantaneously and continuously.
Customers determine how often they want the information from the field wirelessly
sent back to the office.
Enterprise Features
Integration with ERP, CRM
JumpStart provides APIs to industry leading ERP, CRM, SCM and financial packages. BusinessSuite automatically builds web services as well as interfaces to back-office applications and legacy databases. The product is delivered out-of-the-box with robust solutions for encryption, compression, synchronization, security, protocol transparency, application update, and central office administration.
Security
JumpStart provides security at both the individual and group level to ensure
that the correct party is accessing appropriate data, applications, and forms.
Compression
Jumpstart uses standard compression methodologies as well as program efficiencies
to minimize dataflow to and from the field.
Encryption
Encryption encoding and decoding algorithms ensure that confidential information
is not hi jack ed over-the-air.
Centralized management
Operational staff can centrally manage mobile employee application provisioning.
There is no need to reinstall or delete wireless applications when a mobile
worker’s job responsibility changes.
Enterprise License
BusinessSuite is generally provided on an ASP basis but is also available
on an enterprise basis for behind the firewall operation.
Advanced Features
JumpStart has numerous advanced features in development.
Digital imaging
New service captures images from cell phone cameras for insertion into
database for use in inspections, progress reporting, insurance adjusting,
etc.
Voice integration
New service combines wireless voice commands for software applications
to present user with pop-ups displaying database information.
| Types of Forms : | |
 |
Time Sheets |
|
Check Lists |
|
Order Entry |
|
Sales Order |
|
Clinical Trials |
|
Inspections |
|
Delivery Routing |
|
Inventory |
